Even in this present era, dominated by email, cell phones, and text messaging, occasions arise when we must sit down and write a personal letter. Author Casey Fitts Hawley is here to help and to revive that nearly lost art. Her book contains template letters that can be adapted and personalized to fit virtually every need. And for those who want to strike off on their own, she offers writing tips and techniques that can make personal letters memorable, attention-catching, distinctively personal, and a pleasure for their recipients to read. Letters cover a variety of topics, including touchy situations, congratulations, social announcements and invitations, complaints and compliments, correspondence with professional people, and much more. Standard rules of letter formatting are presented to help give readers a head start in writing letters of all kinds and for every occasion.